Cancellation & Refund Policy

1. General Cancellation Policy

Cancellation policies may vary depending on the type of service booked. Users are advised to carefully review cancellation terms displayed before confirming any booking.

2. Cab Bookings

• Free cancellation may be available up to a specified time before pickup.
• Late cancellations may incur partial charges.
• No-shows may result in full booking amount being charged.

3. Hotel Bookings

• Cancellation rules depend on hotel policy.
• Non-refundable bookings are not eligible for refunds.
• Refund timelines may vary depending on payment method.

4. Tour Packages

• Cancellation fees may apply depending on proximity to tour date.
• Custom or private tours may have stricter cancellation terms.

5. Self-Drive Rentals

• Free cancellation window may be available.
• Late cancellation or no-show may incur rental charges.
• Security deposit refunds are processed separately after inspection.

6. Refund Processing

Refunds are processed to the original payment method within 5–7 working days, depending on the payment provider.

7. Force Majeure

We are not liable for cancellations due to unforeseen circumstances such as natural disasters, government restrictions, or emergencies.

8. Contact Support

For cancellation assistance, please visit the Support section in your dashboard or contact our support team.